SyncDocs at SourceForge
First, check to make sure you're using the latest version of SyncDocs. Check to see if your problem is in the list on the FAQ page. Then, please check to see if your issue is any of the following:Double-clicking the JAR icon doesn't launch SyncDocs.
To see if the issue has already been reported, please go to the bug reporting page at SF.net and use the Search box.
If your issue is still not resolved, start SyncDocs in Troubleshooting mode. On Mac OS X, double click the file Troubleshoot.command in the same directory where SyncDocs is. On Windows, double click the file "Troubleshoot.bat". On Linux, double click the file "troubleshoot.sh" or change directories to that path in a terminal window and execute it.
Once in Troubleshooting mode, SyncDocs will print logging messages to a new Terminal or Command Prompt window (or to the same window if you've executed it directly). These will help us resolve your issue. If you're having a problem downloading files, then attempt to do that and copy and paste the output into an e-mail. Send it to the address in the "Contact Me" link in the top right corner of this page. If nothing is printed when you attempt to download files (or whatever it is that isn't working) please indicate that in your report.
The SyncDocs server never shows up in the list on my mobile device.
Bonjour can take up to 10 seconds to resolve. If you are trying different things to get it to work make sure you allow enough time for the resolve at each step.
When I suspend or hibernate my computer and then wake it up
the SyncDocs server doesn't show up in the list on my mobile device.
Java isn't notified on suspend, hibernate, or wake. In order to work around this oversight, try one of the following options (all of them should work, but you may like one option better than the others):
Hardware Router or General OS Settings
- Make sure your router is not filtering port 5353, which is the Bonjour port.
Mac OS X 10.4.11
- On the Mac that you will be syncing with, open the Sharing item in the System Preferences Control Panel: System Preferences>Sharing
- Click on the Firewall tab and then click on the "New" button.
- In the window that opens, click on the drop-down menu, and select "Other"
- Now in the box "TCP Port Number(s)" enter the same port number that is in the SyncDocs Setup. For the Description, type "SyncDocs". Click "OK"
- With the Firewall turned on, make sure that the SyncDocs item box is checked.
Mac OS X 10.5
- Start SyncDocs. SyncDocs will automatically select an unused port (with a preference for the port that was last used).
- In System Preferences (the Dock icon with gears), click Security (under Personal).
- Click on the Firewall tab.
- Click "Set access for specific services and applications" for the most secure available setting.
- Click the "+" button.
- A dialog opens where you can select the application you want to add. If you're not sure where SyncDocs is, type Command-Space to activate Spotlight, and type "SyncDocs" (without the quotes), then Command-Click the SyncDocs application in the list. A Finder window with SyncDocs will appear.
- Drag the SyncDocs application into the Security dialog.
- Click the "Add" button.
- Close the Security dialog.
Mac OS X 10.6
- There are problems with the firewall in Mac OS X 10.6. They have not been resolved in 10.6.1. We are working with Apple to resolve the issue. No timeline has been given to us regarding a solution. Some users have reported that running SyncDocs in troubleshooting mode resolves the firewall issue. If you have a secondary firewall protecting you from the Internet, turning off the firewall completely is one solution. There are other solutions, but they don't work for a majority of users.
I tried to send files to my mobile device but it says that it didn't find any files.
Make sure you have files that the application supports showing up in the main window of SyncDocs. See the screenshots for how it should look. In this case, SyncDocs is ready to serve a "mm" file, or FreeMind mindmap file, to the next application that supports that file type. Mac OS X users, please make sure the file has an extension that is supported by the receiving application. Also make sure you are connecting to the right server by changing the Bonjour name that SyncDocs uses to something different from other web servers on your network. The Bonjour name can be changed by clicking the "Setup" button.
I tried to send files from my mobile device to SyncDocs, but I can't find them.
Make sure you're running at least version 0.3.4 of SyncDocs. That version introduced a "Show Downloads" button which will open a Finder window, Explorer window, or whatever is appropriate for your platform to the downloads directory. Make sure you are connecting to the right server by changing the Bonjour name that SyncDocs uses to something different from other web servers on your network. The Bonjour name can be changed by clicking the "Setup" button.